If you call a phone number, click a partner link, or submit information through a form, you may be connected with a third-party HVAC provider, call-routing service, lead platform, or partner network. Those third parties may have their own privacy practices and terms.

1. Information We May Collect

Information You Choose to Provide

• Tool inputs: Information you enter into calculators, quizzes, or checklists, such as state, ZIP code, home size, current heating type, estimated costs, fuel type, climate assumptions, or rebate inputs.
• Contact details: Name, phone number, email address, ZIP code, service need, or similar details if you submit a form, request a report, call a listed number, or ask to be connected with local HVAC options.
• Messages: Information you include when contacting us directly.

Information Collected Automatically

• Usage data: Pages viewed, links clicked, referring pages, approximate session activity, and interactions with tools or forms.
• Technical data: IP address, browser type, device type, operating system, and approximate location inferred from IP address.
• Cookies and similar technologies: Browser cookies, pixels, scripts, or local storage used for analytics, basic site functionality, call tracking, attribution, or advertising measurement.

Some calculator features may run in your browser and may not require us to store the values you enter. If a tool sends data to a server, form handler, analytics service, call-routing provider, or partner platform, that data may be processed to provide the requested feature or connection.

2. How We Use Information

• Operate calculators, guides, quizzes, report tools, and other website features.
• Respond to messages or requests you submit.
• Route or transmit your request when you ask to discuss local HVAC options or use a call/form connection feature.
• Measure website performance, traffic sources, call attribution, and advertising effectiveness.
• Improve site content, user experience, and tool functionality.
• Detect misuse, debug technical issues, maintain security, and comply with legal obligations.

3. Information Sharing

We may share information with third parties in limited situations:

Vendors and Service Providers

• Website infrastructure: Hosting, security, analytics, form processing, email, storage, and similar operational vendors.
• Analytics and advertising tools: Services that help us understand traffic, measure campaigns, and improve the website.
• Call tracking and routing providers: Services that help route calls, measure call source, record call metadata, or connect users with third-party provider networks.

Third-Party HVAC Providers and Partner Networks

If you call a number, click a partner link, or submit a request to discuss HVAC options, the information you provide may be shared with or collected by a third-party HVAC provider, call-routing service, lead platform, or partner network. This is done so that your request can be routed, answered, or connected.

HeatPumpInsights.com does not guarantee provider availability, licensing, insurance, pricing, estimates, rebate participation, work quality, or suitability. Any provider you speak with is independent from HeatPumpInsights.com unless expressly stated otherwise. You should verify licenses, insurance, permits, rebate eligibility, estimates, and contract terms directly before hiring anyone.

Legal and Safety Requirements

• When required by law, subpoena, legal process, or governmental request.
• To protect our rights, website, users, or others from fraud, abuse, security threats, or unlawful activity.
• In connection with a business transfer, such as a merger, acquisition, financing, or sale of assets.

Aggregated or De-Identified Information

We may use or share aggregated or de-identified information that does not reasonably identify you.

4. Cookies and Tracking

We use cookies and similar technologies to:

• Operate basic website features.
• Understand traffic, tool usage, and page performance.
• Measure advertising, affiliate, call, and partner attribution.
• Reduce spam, abuse, and technical errors.

You can control cookies through your browser settings. Blocking cookies may affect some site features, analytics, or attribution tools.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate for a small informational website. No website, server, call platform, form handler, email system, or internet transmission is completely secure. You should avoid submitting sensitive information that is not needed for your request.

6. Your Privacy Choices

Depending on where you live and which laws apply, you may have rights to request access, correction, deletion, or a copy of certain personal information. You may also opt out of marketing emails by using the unsubscribe link when available, and you can manage cookies through your browser settings.

If your request involves information submitted to a third-party call-routing provider, HVAC provider, lead platform, analytics provider, or partner network, you may also need to contact that third party directly. We do not control every third-party system that may receive information after you choose to call, click, or submit a request.

To make a privacy request to HeatPumpInsights.com, use the contact information below. We may need to verify your request before responding.

7. Children's Privacy

This website is intended for adults researching home HVAC decisions. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date.

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